Refund & Return Policy

We want you to love your purchase! If you're not satisfied, here’s our return policy:

1. Eligibility for Returns

• Returns are accepted within [30] days of delivery.
• Items must be unused, unworn, and in original packaging.
• Final sale items are non-returnable.
• In most cases, we can only process one return or exchange for each order. For your benefit, please carefully consider all the products you need to return.

2. How to Initiate a Return

• Contact us at [Ladiocity@gmail.com] with your order number.
• Ship the item back to us and for the first exchange, Ladiocity will provide a complimentary return label(From second return shipping cost is covered by customer).
• Once received and inspected, we will process your refund within [3-5] business days.

3. Refunds

• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.
• If your item is defective, contact us for a replacement or refund.